Terms and Conditions




Prices are subject to change without notice. Heat Authority™ may not be held responsible for typographical errors. Limitations of Liability in no event shall Heat Authority™ or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business.


Except as specifically set forth therein, Heat Authority™ makes no warranties, express or implied, and disclaims all other warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, and conformity to models or samples. Some states do not allow limitations on implied warranties so these limitations might not apply to you. The warranties set forth herein give you specific legal rights and you may have other rights that vary from state to state.


The use of any products purchased from Heat Authority is the sole responsibility of the purchaser and are to be used at your own risk. It is the purchaser’s responsibility to comply with all instructions for the proper care and use of any product. Heat Authority is a distributor/reseller of heating goods and equipment and does not make or manufacturer any of its own products. In no event shall Heat Authority or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. In the event of damages caused by misuse or a malfunction, warranty issues and/or liability claims are the responsibility of the respective manufacturers. Purchaser agrees that your sole remedy, if any, is from the manufacturer of such products, in accordance with such manufacturer’s warranty.


Terms of payment are within Heat Authority’s™ sole discretion, and unless otherwise agreed to by Heat Authority™, payment must be received by Heat Authority™ prior to Heat Authority’s™acceptance of an order. Payment for the products will be made by credit card or electronic transfer. Credit terms and approval are offered on a case-by-case basis. Heat Authority™ may invoice part of an order separately. Orders are not binding upon Heat Authority™ until accepted by Heat Authority™. Any quotations given by Heat Authority™ will be valid for the period stated on the quotation.


Heat Authority™ offers standard ground shipping (to continental USA 48 states) on most orders and products shipped from our 8 USA warehouses or from the manufacturer. Standard rates apply for orders shipped to Hawaii, Alaska, Canada and other regions outside the continental US. Separate charges for shipping and handling will be shown on Heat Authority™ invoice(s). You are responsible for all applicable sales and other taxes associated with your order. If applicable, a separate charge for taxes will be shown on Heat Authority’s™ invoice. Heat Authority™ will not be responsible for delays in delivery due to events beyond its control, including shortage of materials, labor strikes, transportation failures or acts of God.


Title to products and risk of loss passes from Heat Authority™ to you upon delivery to the carrier.


NO REFUNDS FOR ANY REASON will be issued unless expressly agreed to in writing by an authorized Heat Authority manager at time of purchase. We do not offer exchanges or refunds for "change of mind." If product is defective, it may be repaired or replaced with like product once the item(s) have been returned with pre-authorized RMA# and item(s) have been inspected to determine cause of malfunction. No repair/exchange/replacement will be authorized until item(s) in question have been inspected in either our repair facility or by the manufacturer. Customer is responsible for all shipping charges to return product for inspection/repair. Please call Heat Authority @ (866) 805-HEAT for clarification or to speak with a customer service representative about your specific concern.


All products sold by Heat Authority contain components that are new or equivalent to new in accordance with industry standards, unless otherwise stated in product description.


These terms and conditions may not be amended except by a formal written agreement signed by both parties. The laws of the State of Arizona shall govern this agreement.


©2012 - 2019 Heat Authority™ All Rights Reserved. Products appearing on the HeatAuthority.com Web site are copyrighted by Heat Authority, LLC™unless otherwise noted, and may not be used without the written permission of the copyright owner.

The HeatAuthority.com Web site (the "Site") is presented for private, noncommercial use only. Materials presented at the Site may be downloaded and printed exclusively for private, noncommercial use, provided that all copyright notices and other notices or proprietary rights are retained on resulting hard copies of the materials. No materials presented at the Site may be otherwise reproduced, in whole or in part, retransmitted or distributed without the written permission of Heat Authority™.

Trademarks appearing at the Site may be owned and/or registered by parties other than HeatAuthority.com, as denoted by express attribution or the clear implication of context. No representation contained at the Site should be construed to authorize the reproduction, retransmission or other use of the trademarks of HeatAuthority.com or other parties.

Heat Authority™ will enforce its intellectual property rights to the full extent of the law. Heat Authority™ serves customers in the United States, United States territories, Mexico, South America, Europe, F.P.O.s, A.P.O.s and Canada. All product prices, specifications and availability are subject to change without notice. Prices do not include shipping or sales tax where applicable. All orders submitted to Heat Authority™ via electronic mail are subject to approval by Heat Authority™.

Heat Authority™ uses reasonable efforts to include accurate and up-to-date information on the Site, but does not warrant that it is free of errors or omissions. Because of continuing improvements, actual products may differ slightly from photo. Photograph images may have been retouched. Heat Authority™ will not be liable for any damages to the end-user, whether direct, consequential or incidental, arising from the end-user's use of, or reliance upon, material presented at the Site. Heat Authority™ will not be liable for any damages to, or viruses that may infect, your computer or related equipment as the result of your access to, use of, or downloading material from, the Site. Heat Authority™ is not responsible for the contents of any off-site pages or any other sites linked to the Site.

All communications received by Heat Authority™ via electronic mail or otherwise, including letters, questions and comments, may be posted at the Site or otherwise published by HeatAuthority.com. Such communications may be edited for length and clarity.

Certain links on the HeatAuthority.com site will allow you to leave the HeatAuthority.com site. These linked sites are not produced by Heat Authority™ and Heat Authority™ is not responsible for the content or material of any linked site or any link contained in a linked site, or any changes or updates to such sites. These linked sites are included by Heat Authority™ as a service to its customers, and the links do not necessarily imply endorsement by Heat Authority™. Leading the way in Tote & Drum Heating, Concrete Curing Blankets, Engine Warmers, Generators and Welders, Job-Site Lighting, Ground Thawing Products, and C1D1 Explosion-Proof Heaters and Equipment.

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